How do I talk to a real person at Volaris?

Call our Call Center at 1102-8000 within Mexico City and Metropolitan Area or 01-800-122-8000 toll- free from the rest of Mexico, Page 7 or 1(866) 988-3527 in the U.S. selecting “Customer Service” as option 4 • By lifting a ticket in the following link: https://tuexperiencia.volaris.com/hc/es • You can also write to …

What terminal is Volaris at in LAX?

Volaris uses Terminal TB – Tom Bradley International Terminal (TBIT) at Los Angeles Airport.

Do I need a Covid test to fly Volaris?

All passengers must present a negative RT-PCR, antigen, or ELISA test result, taken within 72 hours before the flight departure. Rapid antibody tests are not accepted. Also, they must fill out the Epidemiological Surveillance and Health Attestation Form and present a screenshot of the form id number.

How can I get my money back from Volaris?

You are entitled to cancel your domestic flight and get a refund by notifying Volaris within 24 hours after the ticket was purchased and provided you have not checked in for the flight, either by electronic means or at the airport; otherwise no refund shall apply.

How do I contact LAX?

Where is JetBlue at LAX?

Terminal 5
Terminal 5 is the new home for JetBlue and Spirit, as well some American Airlines flights and the bus to the American Eagle terminal.

Can US citizens travel to Mexico right now?

Entry and Exit Requirements U.S. citizens are permitted to enter. Travelers entering Mexico by land from Belize, Guatemala, or the United States may be denied admission if the purpose of their visit is considered non-essential (SRE Announcement ).

Do you need a Covid vaccine to fly to Mexico?

Make sure you are vaccinated and up to date with your COVID-19 vaccines before traveling to Mexico. If you are not up to date with COVID-19 vaccines, avoid travel to Mexico. Even if you are up to date with your COVID-19 vaccines, you may still be at risk for getting and spreading COVID-19.

Do I get a full refund if I cancel my flight?

Cancelled Flight – A consumer is entitled to a refund if the airline cancelled a flight, regardless of the reason, and the consumer chooses not to travel.

What is Volaris cancellation insurance?

Passengers can cancel their Volaris flights within 24 hours of purchase under the airline’s 24-hour cancellation policy. Volaris Airline will reimburse your whole ticket if you book at least one week before your flight’s departure date. Volaris Airline retains the right to alter a 24-hour cancellation at any moment.