How do I report a power outage to Duke?

To report an outage, please call:

Duke Energy Carolinas: 800. POWERON (800.769. 3766)
Duke Energy Florida: 800.228. 8485.
Duke Energy Indiana: 800.343. 3525.
Duke Energy Ohio/Kentucky: 800.543. 5599.
Duke Energy Progress: 800.419. 6356.

How do I text a Duke Power Outage?

Communicate with us by texting 57801*:

Can you flush the toilet when the power is out?

Can I shower or flush my toilet during a power outage? o Yes, you can still use a toilet in a power outage, and if it has trouble flushing you can easily fix this problem by pouring water into the bowl. o Showering during a power outage is perfectly safe.

What is the 1 800 number for Duke Energy?

800-777-9898
Duke Energy customers – 800-777-9898. Progress Energy customers – 800-452-2777.

How can I monitor my power outage remotely?

iSocket is an intelligent device that plugs into an electrical wall outlet and can alert you of a power failure. This gives you peace of mind or informs you of a problem. Another useful feature is that you can connect any home appliance to iSocket and start or stop it remotely from anywhere in the world.

Does Duke Energy send texts?

You can arrange to receive email or text messages. For email, you will automatically be enrolled using the email account associated with your eligible Duke Energy account. For text messages, you can select the phone number of your choice. Keep in mind that text messages can be sent to mobile phones only.

What should be unplugged during power outage?

Unplug appliances with electronic components, such as microwaves, televisions and computers. This will help to eliminate damage to your appliances from voltage surges when the electricity is restored.

How long will a freezer stay frozen without power?

Steps you can take You should keep the doors of your fridge and freezer closed after power cut. 2. Food can remain fresh up to four hours in a refrigerator, 48 hours in a full freezer, and 24 hours in a half freezer.